Announcement
Among the things made with love, you can find: knitted animal beanie, crochet hats with ears, indian ethnic headdresses with yarn feathers - winter hats, scarves, shawls and interesting decor handmade things.
Featured items
Items
All Items
Reviews
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Mark on Apr 23, 2024
5 out of 5 starsBetter than I expected great product would recommend to anyone
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jacques on Apr 23, 2024
5 out of 5 starsA great addition to my room,lovely creation,i recommend,go and buy with confidence A1+++++++
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Andie on Apr 22, 2024
5 out of 5 starsLove my hat, just as pictured. I have had so many compliments! Thank you
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Bunni on Apr 15, 2024
5 out of 5 starsWhat a beautiful hat! So well crafted and packaged beautifully! I can't wait to wear it next winter!
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Shamariah on Apr 1, 2024
5 out of 5 starsJust what I ordered! The colors are vibrant and the ears on the hat are super cute. It’s also a nice fit for me, thank you!
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Lyra on Mar 12, 2024
5 out of 5 starsPerfectly shows off my 🦊iness. True to photo, perfect size and quality yarn ♥️♥️♥️
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Layla on Mar 3, 2024
5 out of 5 starsLove these hats! Everyone always asks where I got them! Beautifully Made!
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Layla on Mar 3, 2024
5 out of 5 starsLove these hats! Everyone always asks where I got them! Beautifully Made!
About ThingsFS
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Craftsmanship and love in every detail -
Nature inspires -
Сreates -
My cat inspires me and controls the process) -
Backstage
The creative process and inspiration
Shop members
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Julia Shelganova
Owner, Author, Creator
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Victor Yasinskiy
Photographer, Assistant
My friend is the best photographer, because in his photos I and my items always look great. And he also supports and inspires me in my favorite work
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices
ETSY Privacy Policy: https://www.etsy.com/ca/legal/privacy/
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly via convo or email at shelganenok [!at] gmail.com
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
· as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
· when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
· as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Link to ETSY Seller Policy https://www.etsy.com/ca/legal/section/sellers
Terms of Use https://www.etsy.com/ca/legal/terms-of-use/
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
You can check if the service is Privacy Shield certified following this link: https://www.privacyshield.gov/list
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe some of these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
You can read more following this link: https://gdpr-info.eu/chapter-3/
For purposes of EU data protection law, I, Julia Shelganova, am the data controller of your personal information. If you have any questions or concerns, you may contact me at shelganenok [!at] gmail.com
More information
Frequently asked questions
Do you take custom or personalized orders?
If you are interested in an item but would prefer a different color, only acrylic or only wool yarn (if for example there is an allergy to some material), size or other (if applicable), feel free to contact me and let me create a custom design for you.
Do you accept refunds or exchanges?
My goal is for you to be extremely satisfied with your purchase. I stand by my items and make every effort to describe them properly and offer clear photos. Returns will be accepted within 3 days of receiving your purchase, if an item is grossly misrepresented or arrives damaged. Ship items back within 7 days of delivery. Return authorizations are required for proper processing via a conversation. Should you need to return your purchase, you will receive a refund or store credit in the amount of the original purchase, less the shipping.
Customized items and items on sale are a final sale. I do not accept the return of individual orders!
More details in the policy of my shop. Contact me as soon as possible and we will resolve any problem.
How will my items be shipped?
If item is ready to ship I will send it within 48 hours after payment confirmation (1-3 business day unless otherwise specified).
If item is marked as made to order it will take up to 30 days to complete your item(unless otherwise specified). The pre-holiday buying rush periods may be longer and are stipulated in the convo.
I create all my pieces myself and manually. I try to fulfill all orders as soon as possible, but always with high quality. Important: there is a production time, and then there is a delivery time after dispatch. Read more in "When will I receive my order?"
Do you really hand make everything yourselves? Why such a cost?
YES! I do not outsource to factories. I am happy to take in-progress photos for you of your items upon request.
Each hat is a product of creativity and hard work! Some ideas ripen in my head for a very long time, some are born in a burst of inspiration. Each hat is knitted or crocheted manually. The process of creating from a few hours to several weeks (as in the case of voluminous ethnic hats). I do not use knitting patterns and do not create them (and I will never sell patterns), so each hat is either in a single copy or a repeat made to order that has tiny differences and especially for you).
I put a piece of my soul into every thing and I sincerely believe that my hats will help make your life a little brighter and comfortable.
What about international customs and duty fees?
Customers are responsible for all fees associated with shipping to their respective countries. Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies widely - you should contact your local customs office for further info.
As an exception, I can still estimate the investment in the customs declaration a little less. Read more in "Will you mark my international parcel as s gift?"
Will you mark my international parcel as s gift?
All international orders will have full value declared on customs forms.
At the moment, my store is very small and I do not send a lot of parcels every month, so I can mark your parcel as a gift, sign a greeting card “as if I am sending a gift to a friend” and slightly reduce the cost in the customs declaration. However, I am not responsible for the decision of the customs services (when there is no receipt in the parcel, the workers find a similar product on the Internet and evaluate the investment at their discretion in order to calculate the tax according to the rules of each country). Please contact me and we will discuss your specific situation.
When will I receive my order?
Standard international shipping takes up to 20 BUSINESS days and accept via Ukrpostа, but shipping time may be vary to different countries.
I ship orders after payment confirmation. Estimated terms to arrives (when the date since item mark as shipped). For your convenience, I made delivery profiles where I registered the actual delivery dates by international postal services based on the experience of previous shipments.
Remember, if the goods are not in stock, but the time of its manufacture is made to order separately, and then the international delivery time is added to it.
I recently got a faster delivery method. Read more "What if I need an order faster?"
What if I need an order faster?
Very often, international delivery from Ukraine takes from 15 to 45 business days.
If you need an order by a certain date, I recommend that you choose those of my products that are in stock. And also you have the opportunity to order expedited delivery which takes 7-12 business days!
When paying for such expedited international delivery in the case of an order for a specific reason, please write to me in the notes for the order, or better yet, in the conversation, by what date do you need the order and I will do my best to send the order as soon as possible. Feel free to ask questions - I want you to be happy with your purchases in my store!
Which packaging do you use?
For small shipments, I use bubble parcel envelopes and extra adhesive tape. For large shipments, cardboard boxes and duct tape. In addition, each cap is packed in a zip bag, and to protect knitted products from condensation, I put a small bag of silica gel (desiccant) in each bag.
In order to ensure safe delivery, as well as the integrity and safety of parcels, I have to use artificial sealing materials and polyethylene materials, but I believe that this way the goods will be safe in transit, and you will take care of processing this package.
Seller details
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